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Privacy Policy – Taxi Marina Agana

This Privacy Policy explains how ONE CLICK HOLIDAY j.d.o.o. collects, uses, stores and protects personal data when you use our Taxi Marina Agana website, contact us, or book a taxi, marina transfer or airport transfer service. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable laws of the Republic of Croatia.

Data Controller: ONE CLICK HOLIDAY j.d.o.o.
Address: Ul. Kardinala Alojzija Stepinca 12A, 21220 Trogir, Croatia
OIB: 98697869965

1. Personal Data We May Collect

When you contact us or request a Taxi Marina Agana ride, we may collect personal information necessary to organize and provide transportation services.

  • Full name
  • Phone number
  • Email address
  • Pickup and drop-off address
  • Travel date and pickup time
  • Flight details for airport transfers
  • Number of passengers and luggage details
  • Any other information you choose to provide voluntarily

2. Why We Process Personal Data

Your data may be processed for the following purposes:

  • To confirm and provide taxi transportation, marina transfers or private transfer services
  • To respond to inquiries and manage reservations
  • To organize Split Airport pickups and monitor arrival information when needed
  • To issue invoices or accounting documentation when applicable
  • To comply with legal and regulatory obligations
  • To maintain service quality and improve communication with customers

3. Legal Basis for Processing

We process personal data on one or more of the following legal grounds:

  • Performance of a contract or taking steps prior to entering into a contract
  • Compliance with legal obligations
  • Legitimate interest, such as business communication and service management
  • Your consent, where consent is specifically required

4. Data Retention

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, including providing the booked Taxi Marina Agana service, maintaining business records, or complying with accounting and legal obligations. Once the retention period expires, the data will be deleted or otherwise securely removed where possible.

5. Sharing of Personal Data

We do not sell, trade or rent your personal data to third parties. Data may be shared only when this is necessary to provide our services or when required by law. This may include cooperation with accountants, IT service providers, website hosting providers, or competent public authorities where legally justified.

6. Data Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, disclosure, alteration or destruction. While no online system can guarantee absolute security, we take reasonable steps to safeguard information submitted through our website, email communication and booking channels.

7. Your Rights Under GDPR

Under the GDPR, you may have the following rights in relation to your personal data:

  • The right to access your personal data
  • The right to request correction of inaccurate or incomplete data
  • The right to request deletion of data where legally permitted
  • The right to restrict processing in certain circumstances
  • The right to object to processing based on legitimate interest
  • The right to data portability where applicable
  • The right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP)

8. Cookies and Website Use

Our website may use cookies or similar technologies to ensure proper website functionality, improve user experience and analyze website performance. If cookies are used for analytics or non-essential purposes, they should be handled in accordance with the applicable cookie notice or cookie policy presented on the website.

9. Third-Party Services

We may use third-party services such as website hosting, analytics tools, forms, maps, communication platforms or email services. Such providers may process limited personal data as part of their service delivery and in accordance with their own privacy policies and applicable data protection obligations.

10. Contact for Privacy Requests

If you have any questions about this Privacy Policy, your personal data, or if you wish to exercise your GDPR rights, you may contact us using the details below:

11. Updates to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time in order to reflect changes in our services, legal requirements or website functionality. Any updated version will be published on this page and will apply from the date of publication.